{"id":318,"date":"2010-08-17T21:47:56","date_gmt":"2010-08-17T21:47:56","guid":{"rendered":"http:\/\/www.alisonpowell.ca\/?p=318"},"modified":"2010-08-17T21:47:56","modified_gmt":"2010-08-17T21:47:56","slug":"phone-book-2-0","status":"publish","type":"post","link":"https:\/\/www.alisonpowell.ca\/?p=318","title":{"rendered":"Phone Book 2.0"},"content":{"rendered":"<p>(It&#8217;s the media&#8217;s silly season.\u00a0 So instead of telling you about the Net Neutrality paper I&#8217;m working on, or wondering about what we can learn from failed community networks, here&#8217;s a story from my visit home to Saskatchewan)<\/p>\n<p>My dad doesn&#8217;t have broadband.\u00a0 Perhaps this is shocking given what I spend my time researching.\u00a0 But he&#8217;s an old-fashioned sort who doesn&#8217;t like to change things too fast.\u00a0 His household information nexus is the phone book, which is stuffed into a drawer\u00a0 underneath the phone.\u00a0 The phone book has always been in the same place, since this was where the phone was hanging on the wall when I was a kid, before the telephone company bought back all the rotary phones.<\/p>\n<p>Inside the front cover of the phone book are pasted Post-Its with all the important long-distance numbers and addresses my dad might need, and local numbers that he doesn&#8217;t want to take the time to look up.\u00a0 There are also slips of paper that provide extra context for particularly important pieces of information.\u00a0 It&#8217;s best not to open the phone book the wrong way otherwise all that context could tumble out.<\/p>\n<p>I thought maybe my dad&#8217;s phone book was a very specific information source, and that other people used the Internet as much as I did.\u00a0 But I&#8217;d forgotten about the other context &#8211; specifically, the context of my home town.<\/p>\n<p>The roof was leaking.\u00a0 I offered to find a contractor.\u00a0 Googling &#8220;roofing contractor&#8221; and the name of my hometown returned a set of listings sites scraped from . . . the online version of the phone book.\u00a0 No recommendations, no location tags, just phone numbers and addresses in industrial sites out of town.<\/p>\n<p>I went across town to see a friend for morning coffee.\u00a0 I&#8217;d used Facebook to schedule lunch with another friend, leaving my dad&#8217;s number for her to leave a message.\u00a0 When I called home, she&#8217;d organized to meet me a half hour earlier, and hadn&#8217;t left a number.\u00a0 I hung up, disappointed to have missed her.\u00a0 The friend whose kitchen I was standing in looked at me like I was crazy.\u00a0 &#8220;Why don&#8217;t you just look her up in the book?&#8221;\u00a0 She walked over and opened the cabinet underneath the phone, and took out the phone book.<\/p>\n<p>My other friend was, of course, listed.\u00a0 And yes, we managed to meet for lunch.<\/p>\n<p>The moral of the story?\u00a0 Our own assumptions about how and why other people use certain kinds of media and information tools can make us blind to what&#8217;s really going on.<\/p>\n<p>And no social network update can replace a good lunch with friends.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>(It&#8217;s the media&#8217;s silly season.\u00a0 So instead of telling you about the Net Neutrality paper I&#8217;m working on, or wondering about what we can learn from failed community networks, here&#8217;s a story from my visit home to Saskatchewan) My dad doesn&#8217;t have broadband.\u00a0 Perhaps this is shocking given what I spend my time researching.\u00a0 But [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19,7],"tags":[],"class_list":["post-318","post","type-post","status-publish","format-standard","hentry","category-oii","category-technology-society"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pUfdR-58","_links":{"self":[{"href":"https:\/\/www.alisonpowell.ca\/index.php?rest_route=\/wp\/v2\/posts\/318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alisonpowell.ca\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.alisonpowell.ca\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.alisonpowell.ca\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alisonpowell.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=318"}],"version-history":[{"count":1,"href":"https:\/\/www.alisonpowell.ca\/index.php?rest_route=\/wp\/v2\/posts\/318\/revisions"}],"predecessor-version":[{"id":319,"href":"https:\/\/www.alisonpowell.ca\/index.php?rest_route=\/wp\/v2\/posts\/318\/revisions\/319"}],"wp:attachment":[{"href":"https:\/\/www.alisonpowell.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=318"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.alisonpowell.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=318"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.alisonpowell.ca\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}