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Networked Thinking and Design Thinking

This is cross-posted, with a few minor modifications, from New Public Thinking, where my collaborators and I were considering the question of “what is public thinking.”

I answered that I thought it was two things:

First: Thinking Beyond the Individual

This requires thinking about networked relationships, and power, but also about the world beyond the human.

Second: Thinking Beyond the Present

A popular way of considering this thinking about “sustainability”. But a more radical approach might be thinking not just analytically but creatively: what some call “design” thinking.

1. Thinking beyond the individual: the network

So many of our institutions and social conventions are constructed in order to establish individual gain. The competitive logic of capitalism is predicated on the idea that competing individuals create better outputs. Even the idea of the state is that it is a unitary entity, which acts on behalf of individuals. This is Hobbes’ idea of the Leviathan. We have now become accustomed to the idea of the state as responsible.

An alternative to this state is the conceive of thinking as happening in a network – this is the first notion of thinking beyond the individual.

In a network, each individual node is a unitary entity, but they are not arranged in hierarchy.

The network can scale and, because of its interconnections, develops value beyond the mere number of its nodes.

Peer to peer work can thus be an alternative to both the competitive logic of capitalism and to the idea that the unitary state has to act on behalf of the individuals it serves.

What if we thought about solving problems not as requiring competition between individuals but as leveraging the capacity of all of us? The advantage of thinking about a network is that it’s way more flexible than a state. It can adapt and amplify. Some networks become heterarchies, where a variety of power structures are in operation, and some remain horizontal. Networks can of course evolve into hierarchies, but once that happens we aren’t really using them to think beyond the individual anymore.

Thinking beyond the network: the non-human

The other way of thinking beyond the individual is to think beyond the human.

We tend to essentialize things into categories. For example, we say “women are like this, men are like that. Nature is this kind of thing, and civilization is this other kind of thing.” There is an interesting tradition of philosophical thinking that unpacks this. It’s sometimes called cyborg feminism, and Donna Haraway has done most of the most challenging thinking in this area.
The idea behind cyborg feminism is that we have essentialized ideas about both feminity/masculinity and about nature and civilization. And we tend to connect feminitity with nature and masculinity with civilization. But what if we could break down these tendencies? Our current thinking is that we should use the products of civilization (often produced through individual competition) to somehow protect a pristine nature. We should develop more, so that we can afford to protect nature.

The problem with this is that there is no natural opposition between the machine of civilization and the garden. The machine is already in the garden, and has been there for some time (Leo Marx’s book The Machine in the Garden examines this trend in context with the history of American pastoralism). Donna Harway, the thinker who came up with the idea of cyborg feminism, suggested that we use the character of the cyborg to get past this false essentialism.

The cyborg is neither woman nor machine, neither natural nor technological. It has a particular view on the world – it’s not really totally in it or totally out of it. Haraway calls this ‘partial perspective’ and I think it’s a very useful stance for thinking outside of the individual.

What if we saw the world not as a contest between the pristine and the ruined? What if we though of it as an ecosystem? Here in the woods, humans are part of an ecosystem. They have dammed the river down below so they could build a road on it. They have changed where the sheep graze, and introduced some grazing cows as well. What would the cyborg think of this? Would the cyborg see more technology as a necessary good, or a necessary evil? Or something that is not quite both, or either.

So there are two ways of thinking past the individual. The first is to think in terms of networks to get past ideas that valorize either the individual, or the unitary state as the entity with responsibility to those it is meant to represent. The second is to think past the human, and specifically to think about humans and technologically driven civilization as not necessarily opposed to or essentially different from nature, but actually one and the same thing. From this perspective, we can start thinking about the major problems of our day, like making nuclear energy safe, feeding the world’s population, addressing major shifts in the climate, and protecting biodiversity, from a standpoint in which we are deeply embedded, but which we also acknowledge is situated, and partial.

This brings me to the second part of what I think public thinking is.

2. Thinking beyond the present: Sustainability

Thinking past the present requires thinking past individual benefits. Differently put, we might think about thinking in this way as considering the public good. In the UK, we are apt to think of any action for the public good as being the responsibility of the state, but I think this is one of the core problems that need to be addressed in our current thinking – we don’t currently have a very good sense of public stewardship. Again, there is a tendency to think that progress will somehow fix the future – that if we think enough about making things productive in the present, the future will automatically be better. Of course, this isn’t about thinking into the future at all: it’s just fetishizing the progress of the present.

So how could we actually think into the future – think sustainably? This requires a mindfulness of the future with a sense that the whole reason of thinking beyond the present moment is a concern with unknown others in totally different situations. This is, to my mind, the basis of the notion of a public good or a public service. Think of the well-known aphorism that we should make decisions about the land “for the next seven generations.” The public good here is something that can be maintained and sustained over a long period of time. In this way the public good ceases to be something that the state or someone else is responsible for, in the short term, and becomes something that must be sustained over time.

The “seven generations” aphorism can be overwhelming. The obvious critique is – well, we have built systems of society. We aren’t nomads or small-scale cultivators. True, but this doesn’t mean we can’t think sustainably. In the field of information systems, sustainable systems are not perpetual motion machines, but are simply systems that can continue to function over the long term with a set of defined inputs.

So what about making the public good into a sustainable system that had to be maintained over a long time? And, if we take our first set of premises, what about making that sustainable system one that is not based on defining benefits for individuals or for states, and not based on benefits only for humans, but instead mindful of the ecosystems they are part of and that they build?

Thinking Beyond the Present: Design Thinking

The final point I want to make about public thinking, and specifically about thinking past the present, is about how to do this. First of all, thinking about the network instead of the individual or the state gives a good sense of the scale we want to be working at: not the scale of the worldwide social network, in which we are all alienated individuals, but maybe instead the scale of the local community: some place where we can understand the ecological connections at work.

Second, I think that we need to start teaching and learning more about design, and less about analysis. Our analytic brains are well developed, but analytic work, which connects together facts and theories, is not very easy to align with the future. We could add to this some more design thinking, which is concerned with creating the conditions for innovation, for thinking into the future, about things that haven’t happened yet. This is quite different than analytical thinking, because in design thinking you’re looking at things that are jarring, that disprove your ideas, that are shocking, and follow them through. I’m convinced that the final part of public thinking – that is, thinking that is beyond the individual, that is in the public interest, that is thinking about creating sustainable systems in which nature and civilization are not irreconcilable opposites, is the ability to get to solutions in interesting ways. If you like – to remember what things feel like when they are new.

I’ll try to speak more about methods for thinking into the future next time. For now, I want to leave you with the sense that we should not throw our hands up in the air. All is not lost. It is not us versus the forests. Things are, as always, in flux. In his last post Dougald noted that many of the things that are part of the transformation might seem utopian, but are just part of an historical process. So let’s see how we can re-narrative that process to think beyond the individual and beyond the present.

UK Census and Data Protection – unanswered questions

The UK census is beginning, and so is the protest movement against it.  Organizations like No2ID, as well as peace organizations are arguing for a boycott of the census for various reasons, including its processing by Lockheed Martin, which also does defense contracting, and the potential of census questions to violate civil liberties.  No2ID has a list of their concerns here.

This boycott movement is a little odd for me, because in Canada academics have been lobbying against the government’s decision to CUT the long-form census.  The Canadian census creates publicly available data which is widely used in social science research (and its perceived as being relatively reliable). It’s seen as the only way of getting unbiased data about some things, like household internet use, or real levels of immigration. Now that the long form has been eliminated, ostensibly because it was intrusive and cost too much money, researchers are scrambling to try and reproduce the data it collected.

So this raises some questions for me about the British census, that I hope someone can shed some light on. I don’t know about how useful the British data is, and I don’t know whether the census here is more or less intrusive. It sounds like it is more intrusive, and it sounds like there is a history linking census with persecution, where I don’t have this association of the Canadian census. Also, does everyone fill in the same census or are there random ‘long forms’ where more information is solicited? It also sounds to me like questions about religion and employment are perceived as being more intrusive than they might be seen elsewhere.

Do you know who holds census data? Do you know how it’s used? Is there baseline data on population demographics that isn’t collected any other way? Is there a way to get this data without breaching privacy? Is this publicly accessible afterwards, or only available under license? And finally – how are we supposed to understand who is living in Britain if we don’t have a census?

I’m not sure if I’ve missed a trick, and the census is really not useful here, or whether there is some cultural understanding of what census (the verb, French recensement) means.  Any thoughts?

Is it finally time for P2P infrastructure? On Facebook and Freedom Box

Is the dream of alternative, peer to peer infrastructure getting closer to reality? This week Eben Moglen, the lawyer for the Free Software Foundation launched a new project called Freedom Box, which is based on the idea that small, low-power plug servers, running free software, could provide a latent, autonomous communication network that could also be used to securely store files and personal information.  In the context of Internet outages in Egypt and the increasing amount of personal information stored on social networking sites like Facebook, this suggestion seems radical and timely.   For those who have been following the peer to peer infrastructure movement over the past several years, this is nothing new. 

The hardware and software for creating meshed networks of individual computers is decades old.  The organizing principle that it’s associated with is, as I noted before, older still.  Regardless, we tend to associate the rise of peer to peer communication (and a related notion of “mass self-communication” developed by Castells) with the expansion of digital media that lower the cost (of time, or energy) required to transmit our message to the world. 

Now, as our mass self-communication is taking place on platforms owned and controlled by a small number of companies (Facebook, Google, and independent but up-for-sale Twitter), we are facing a new set of problems.  It’s not just that the Internet has a “kill switch” – it’s also that the platforms that make distributed social media powerful are collecting lots of private information and storing it centrally.  This makes it easy for the sites to profit from the data, but it creates a serious limit on the power of coordination and horizontal organization that peer to peer communication offers.  Social media is changing the balance of power because more people have the opportunity to communicate with each other.  This opportunity is constrained not only by the ability of a government or ISP to shut off the means of that communication, but also by the ability of an SNS provider to reveal, sell, trade, or profit from personal information.  This reminds us to consider the emphasis on the “mass” in the “mass-self communication”.

Here’s where the Freedom Box comes in, conceptually.  The idea is that in a small, inexpensive box that’s linked into an alternative NON-internet, you have everything that you hold dear.  It’s on your server, and/or its on the network that everyone’s freedom box makes.  Sounds great, in theory.

But as important as autonomous infrastructure can be for providing a decentralized alternative to the centralized social networks and communication systems upon which we rely, we also have to consider why and how social media has changed the balance of power in these past, eventful few weeks.  As I noted above, the distributed, peer to peer method of communication has been around for as long as computer-mediated communication.  What has made it important at the moment is the scale at which this form of communication can now operate.  This massive scale has been the result of the very centralized service that Moglen and others rightly identify as problematic.  But it’s also what makes the transformations so important.  Geeks and hackers have been trying to make peer to peer networks for a very long time.  They haven’t succeeded, but Facebook has.  Now, we need to confront the challenge of that success.  A new box with free software won’t automatically do this, no matter how fantastic the software or clever the networking protocols.  Dozens of projects have proven that something like the Freedom Box can work, technically.  What is required to transform our communication and extend the transformative potential that we are now experiencing, is a distributed network of communication that locates private information with the end-user.  We’re not there yet – but we have lots of examples of networks that have tried and failed to do this.  Maybe we should start looking more closely at them.

Democratic:Ability?

I’ve just returned from Berlin and Transmediale, where I was lucky enough to get to host a panel called Democratic:Ability, in which Garnet Hertz, Tapio Makela, Juergen Neumann and Nancy Mauro-Flude discussed the various ways that DIY and hacker culture promise, and constrain, political transformations.

We wanted to get away from a technocentric perspective on the relationship between technological tools and political subjectivities.   As such we discussed the way that DIY culture influences individual agency and challenges market ideology, as well as the difficulties of confronting institutions (like city governments) when scaling up P2P projects like community wireless.  In addition to examining these structures of political relations, we also considered identity politics, examining how projects like the GenderChangers Academy politicize our essentialist perspectives on gender and technology, and the significance of “boundary objects” in negotiating when things are political (for example, a piece of media art in an art gallery) and when they are not (a piece of media used uncritically in everyday life).  The presentations explored this work at the boundaries in various ways, including Nancy’s silent photo essay on processes of developing autonomy and agency and Garnet’s reference to several DIY citizenship projects that use DIY to reveal broader political issues.  Tapio focused on our imaginations of technology, and the way that our oppositional imaginings of technology also provide us with new ways of consuming technology – this connected with the observation that DIY practices are an emerging market for producers of certain electronic components.

One of our strongest lines of questioning was about how much had changed in terms of radical politics due to our interconnected and interactive media, our ability to DIY.  We struggled with this question quite a bit, which I see as being partly a reflection of the difficulty in reconciling the marginal with the hegemonic, the dominant paradigm with the emergent.  We noted that DIY technology can become political and can become radical.  Technologies can be boundary objects embedded in struggles that have been unfolding for a long time.  But how does this happen, when, and where?  We didn’t arrive at a fully-worked out answer in the discussion, but I reflected on this later:

The middle space, in between the new modes of production, is the space in which change happens – when the the capactiy of a certain tool or mode of working outstrips the constraints.  This allows it to transcend the breach between emergent, collective grassroots practices, and more entrenched power structures.  We can think about the emergent middle space in several ways:  we have boundary objects that mark it, we can think about the relationships that it structures between people and their fellows (who might be other humans, or technologies, or non-humans).  But we also have the middle space of social and organizational coordination.  Adjoining this middle space are institutions which might include the market or (perhaps most strikingly in Egypt) the political system, education or the patriarchy.  These are not completely fixed, as they are composed of our social relationships.  So how do they change?  And, more fundamentally, how do the ideas that we can work out about P2P technologies, DIY and hacker subjectivites, help us to understand them?

Not Yet Deluded: Responses to Evgeny Morozov’s The Net Delusion

Tonight I chaired a public lecture by Evgeny Morozov, who is on a book tour with his The Net Delusion: How Not to Liberate the World.

The book argues that, in the hype about the democratic potential of the Internet, we have overlooked the technology’s capacity to control dissent and even to support authoritarianism.  The internet, despite our hopes, doesn’t automatically establish democratic communications in repressive regimes.  Thus, we should make better internet policy that looks at the contexts in which technologies operate.

I’m not sure I agree.  I thought that the proclamations of cyber-utopia and the attendant disappointment when the reality fell short of the vision had been consigned to history at the end of the 1990s.  Surely, it is now possible to see that the Internet and the multitudes of social connections that it produces could be either positive or negative, or surely both positive or negative, depending on the context?  Is there a technology on earth that would be guaranteed to bring freedom and democracy without any of the bad stuff?

Regardless, the book presents some interesting new examples of how everyday people, activists, corporations and even authoritarian governments can use the opportunities of social media – for both good and evil.  The general narrative of these examples goes like this:  “activists use social networking sites to mobilize, and the rich data about connections that is generated helps them to situate their activism so it includes more links and connections than in the past.  HOWEVER, all those links and connections create data that evildoers (corporations or authoritarian governments) can use to track down those activists and dissidents.”   The more interesting examples cover the way that policy structures play into this duality – for example how existing policies are threatened by digital practice, or changed because of it.  Morozov also highlights how this “cyber-utopianism” and “internet-centrism” limit effective policy making by being too techno-centric.

There’s a weird way that the book falls into the same technological determinism it claims to decry.   If you didn’t imagine to begin with that the internet was going to be a democratic force, it wouldn’t be such a surprise that it wasn’t.  And further, the ‘democratization’ in question seems to be primarily American-style representative democracy, rather than radical participative democracy or media democracy – which you could argue adopt some of the internet’s opportunities.

The book dabbles in philosophy and popular culture, nodding at Kierkegaard and titling a chapter “Orwell’s Favorite LOLcat” but it lacks a sustained and deep theory of media.  Despite the length (400 pages) it reads as a collection of anecdotes that ultimately fails to develop a sustained policy critique based in a theory of what is unique about the internet.  This is a shame, since Morozov has strong expertise in internet advocacy in many non-Western contexts.

Beyond the simple premise, I had one other serious misgiving about the book.  Even though there is a bibliography for each chapter, none of the direct quotations in the text are cited.  This is no petty academic quibble – without a citation for a direct quote, it’s impossible for me to find the original work and judge Morozov’s interpretation of it.

I’m glad to see how this book captures the increasingly reflective zeitgeist of American geeks and cheered that Morozov thinks we need better policy (who doesn’t!).  But I encourage Morozov to dig a little deeper, push a little further, in his future writing.

Theorizing WikiLeaks and New Journalism. Updated.

Inspired by David’s comments and this slideshow by Charlie Beckett, I’ve been thinking more deeply about the relationship between WikiLeaks and the mass media.  Charlie argues that Wikileaks is “new” because it disrupts networked forms of power. Certainly it points out the difficulty in establishing a binary distinction between “old media” and “new media.” Journalism has been destabilized by WikiLeaks, but it’s also been reinvigorated, as this Columbia Journalism Report article explores through its discussion of the working relationship between Julian Assange and the newspapers that published the diplomatic cable leaks.

Given this complex relationship, perhaps some more nuanced theory is required.  I’m starting to think that the media scandal that we’re experiencing is an example of what Galloway and Thacker describe as “exploit” – which is the event, within a network, that destroys the power of the network.  Their 2007 book The Exploit: A Theory of Networks argues that decentralized networks do not necessarily route around control; instead, they have their own logics of control, which can be most effectively subverted by an “exploit” or disruption from within. The DdoS attacks that have been propagated both by opponents and purported supporters of Wikileaks are examples of exploits, meant to undermine the function of a network’s control, or what Galloway elsewhere identifies as “protocol”. Galloway and Thacker write:

To be effective, future political movements must discover a new exploit. A whole new topology of resistance must be invented that is as asymmetrical in relationship to networks as the network was in relation to power centres. . . .The new exploit will be an ‘anti-web’ (2007, p. 22)

Behind the web, the network doesn’t look as well-determined as a form of control or organization. Previous theorizations of emergent social and ontological forms have included Deleuze and Guattari’s understanding of the appearance of rhizomatic forms of organization and cultural expression, as distinct from tree-like forms. The rhizomatic form has been used to explain tactical media which in the networked age has included Indymedia and it’s open access and open source journalism. In this case though, a more apt metaphor might be the swarm, where particles are interconnected but autonomous, and where the direction of movement is influenced by a larger law or principle of collective intelligence. Galloway and Thackeray thus identify the swarm as the future of the control structure now enacted by protocol.

Galloway and Thackeray argue that the network is merely a condition of possibility for the operation of protocol, which can direct control around the network. Using the exploit (if I understand this correctly) is the way of disrupting the management system that is associated with the network. Discovering holes in existing networks can thus be a way of creating change. This is one thing that WikiLeaks has effectively done; by identifying the logic of control underlying both secrets and their media representations. The exploit in this case occurs on several levels at once. First, it facilitates the power of the swarm by hosting leaked information. Second, it takes over the mass media by slowly and dramatically leaking information which is subject to editorial control both by WikiLeaks itself and by mass media journalists. The mass media is still fulfilling its function, but its logic of control has been undermined – perhaps this is something like the way a zombie computer is mobilized by a botnet – or an organism that has suffered a neurological virus (gesturing at my previous attempt to frame WikiLeaks as a parasite).

The WikiLeaks’ “exploit” is thus more effective than it would be were it less well integrated with the mass media’s networked forms of power. Indeed, WikiLeaks is not itself rhizomatic. It is organized, and with a carefully planned interventionist strategy. It has a figurehead who has acted as a focal point for the media while the real work of undermining state control of information carries on. With the complicity of newsrooms, WikiLeaks intervenes in the power structures behind international news.

The exploit, if this is what it is, disrupts the existing logic of networked control and allows the swarm to intervene in the protocols underpinning news production. This is precisely why it has been so effective.  It is a hack – in the non-technical sense.  It uses the rules of journalism to break journalism.

As I’ve been thinking about this more, I am more taken by how the exploit, or hack, (yes, the noise in the system) has disrupted several things in several different ways.  It’s disrupted the pretense of secrecy around government information.  It’s exploited the same network of influence that is normally responsible for filtering government scandals and transforming them into headlines.  And the DDoS attacks by Anonymous,  whether pointless or amplificatory or dramatic also exploited protocol systems established to govern the web.  So there is an exploit within the technical governance level as well as an exploit within the media system. Of course, WikiLeaks’ own resilience through its web presence  is also the result of an exploitation of the network, and of the reproducibility of digital content.

When constructing the WikiLeaks case, then, it’s tempting to come up with a way of accounting for the different kinds of interventions made in technical, policy, media, and governmental networks.  Despite the fact that I’ve used this post to think through how to use the “exploit” to do this, I’m not convinced it’s the only way.  Using Milton Mueller’s 2010 Networks and States might be a way of framing the aspects of the case focused on governance by technology – but Mueller has little understanding of journalism and so wouldn’t be able to comment on the shift in power relations in that area.  So far, most commentators in this area have focused primarily on one aspect of WikiLeaks, often from one philosophical perspective.  I’m wondering if it might be more fruitful to think of WikiLeaks as a kind of prism for thinking through how (or if) exploits take place in similar ways across different kinds of networks.  We may find that the case is less significant than we thought.

Starving the Future

 I walked in the largest “student” protest in generations yesterday.  Around 50,000 people walked through central London. Although we walked peacefully, I suspect that many people carrying signs and filling the streets were angry.  Some were angry about having to go into debt to get a university degree, some were angry at having voted for an unbreakable promise that was broken, and some, like me, were angry because government, the one we voted for, has starved the future.

Cutting core funding to education eliminates one of the key investments in future innovation and economic growth.  Like funding to the arts, in the short term education funding creates jobs and promotes sectoral growth, but in the long term it also contributes to better decisionmaking, governance, and economic and political strategy.

The anger shared by the thousands of protesters and perhaps even the hundreds that engaged in civil disobedience can be generalized as anger at starving the future.  ‘Austerity’ measures suffered more by the vulnerable are saddening, but even more so when presented with the government’s seeming lack of hope or enthusiasm for the future.  Without investment in education, who will think?  Who will lead?  Who will decide?  Will these core social values be privileges accorded only to the financial and social elite?

If not, social action might be necessary — as  K-Punk notes,

 “This is definitely not the time to recline into the leftist version of capitalist realism, the defeatist counterpart to the Bullingdon club’s bullishness. Now is the time to organise and agitate. The cuts can provide a galvanising focus for an anti-capitalist campaign that can succeed. Protests in these conditions won’t have the hubristic impotence of anti-capitalist ‘feelgood feelbad’ carnivals and kettles. This is shaping up to be a bitter struggle, but there are specific, determinate and winnable goals that can be achieved here: it isn’t a question of taking a peashooter to the juggernaut of capital.”

In other words, it’s time to fight for the future.

Filter, Feed and Funnel: Social media participation

Nearly six weeks ago I promised to post these speaking notes from FutureEverything, and now that I’m at another conference doing another talk, I finally have.

None of these ideas are really new – what I wanted to do with this piece was think through some of the complexities of participation in what I call “the politics OF the network.”  It was a fun talk to give with a great audience, and here is, more or less, what I said:

Introduction

This conference is about the future, and I think, in an unspoken way, about technology’s impact on the future. I want to shift our attention, for a few minutes, to the past. Don’t worry, I’ll get back to the present soon, and maybe even to the future. But I’m skeptical of presuming that the past has nothing to tell us, and that we should stride forward in the expectation of perpetual progress. There are many thing about our present social media landscape that are different than what we’ve experienced in the past. People get much more information much more easily, and this information is mediated in very different ways than it was in the past. They have faster access to other people as well. And an increasing number of people have access to technical tools that they can build and change in order to take advantage of these other factors (what social scientists call “affordances”). So as citizens, we in the privileged West are in a position to share information (which we do at an unprecedented rate) but also to collaborate to make change.

In any case, to start out I’m going to talk about our historical models for citizenship, and the media spaces that they are associated with. Then I’m going to talk about the media spaces of the present, and the way that filter, feed and funnel shape our opportunities for participation. I’ll talk about some of the problems of social media participation, and then suggest things we can think about – and DO – to use the opportunity that our networked communication provides.

Part 1: Our historical models for citizenship: Spaces and Media

It’s only been since the 19th century that westerners have had an understanding of people outside of the elite as citizens, who could discuss and debate opinions about how the world operates. I’m sure many of you are familiar with the concept of the “public sphere” which is the space of democratic discussions – deliberative democracy, if you will.

1. In the beginning, there was the cafe, and the newspaper. This was the Habermasian model for deliberative democracy. Guys get together and talk about the news of the day. Sometimes their voices amplified by the press, and then perhaps a response to the press from the elected representatives. The emergence of the press was huge! All of a sudden people were aware of the decisions elites were making, and able to read comments on them and discuss.

2. Then there was the street, and the zine, which are spaces and media more associated with Nancy Fraser’s view of the public sphere as also producing counterpublics. Obviously this conception of the “public sphere” was a very limited one: it didn’t include the resistance, all those counterpublics with different ideas. So there were other ways of occupying the street (public spaces) and alternative ways of producing media.

3. There are technological publics too, as Christopher Kelty (and others) describe. The development of free software licenses has meant that code can also act as a way of deliberating the issues of the day. GNU public license stipulated that the software could be freely copied, modified and distributed that every piece of software using the license had to also be subject to the license.

Part 2: Social media models for citizenship

Ok, so now we have a networked set of publics, supported by social media. The great thing about social media is that it’s a set of functions that can work in all kinds of different ways. It’s not the newspaper with the public opinion. It’s not the radical zine. It’s both, and it’s more. I’m going to talk about 3 things that social media does that are significant for participation, and some examples of how they contribute to citizenship

Filter – if we think about the movement from the cafe and the street to the network, what’s one of the most significant media transformations? Quite simply, the end of scarcity of information. Now we have the opposite problem of the early newspaper reporters. We have to make sense of this. That’s where the filter logic comes in. We choose what to attend to, determine what conversations to respond to. It’s no longer a mass media situation, instead its an algorithmically sorted feed of information that can also be used participatively.

Feed – remember the cafe? The feed (Twitter, Facebook) is the public sphere we choose, or, as Eli Pariser points out, is chosen for us based on algorithms that our participation determines. The level of deliberation on feeds and blogs rivals that of the public sphere, but it’s a public that’s chosen and refined

Funnel – This is where individual practices change the larger structures. The difference between previous public spheres and media was that the power coming from the top down was not met by the power of the resistance. Now we have the ability to amplify our views – although we’re not always perfectly in control of how they are amplified. Various projects like MySociety’s Fix my street aim to take advantage of this possibility for amplification.We also have opportunities to use the features of social media progressively to work together. What useful things could we do with the funnel? How about, monitoring air and water quality locally? Using motion sensors to map safe cycling routes from the perspectives of cyclists?

Part 3: Dark sides. The echo chamber

1. social media networks can be elitist publics

When we think about the publics that are made easier by social media, we have to keep in mind that filter, feed and funnel are ways of connecting data to participation. We also have to understand the complexities of the situation.  Young people are less likely to use Twitter than adults aged 25-40 (although teenage girls are an exception). They are also less likely to blog. This finding should remind us that participating in social media is not a unified experience. The relationships that committed Twitterers of a certain age construct (your author included) may be more representative of our age and demographic than indicative of social media itself.

In other words, a feed of people you’ve chosen is a public, and it can be full of exciting political discussion. But it might be just an elite a space as the cafe in the 19th century. Furthermore, Facebook feeds are full of people with whom you have reciprocity, while Twitter does not. At the moment we have a pretty narrow set of opportunities for engagement.

  1. Funnel processes means that we are generating data, and value for others.

The processes of participation offered by social media mean that we can amplify and aggregate our views and our data and provide them to those in power. They are powerful but the question is, who is in control? Centralized social networks like Facebook provide platforms for engagement, but their cost is that they collect an enormous amount of information.

Our relationships with social media infrastructures influence our participation in ways that aren’t easy to see. Filters are part of what makes the platforms and infrastructure opaque. We don’t see the algorithms that sort our relationships.

  1. We create relationships with infrastructures

One big difference between social media participation and participation in other types of politics ishow these applications are now becoming infrastructures for participation. To understand them, we need to know more about how they are built, how they work, and who controls them. Yes, we want to make things together, and we want to make relationships with people. It’s easier to do this using applications like Facebook Twitter, and YouTube. But this also means creating a relationship with the platform itself. The algorithms to which we’ve delegated the work of connecting and communicating also have agency. We don’t know much about them and their relationship to our participation is opaque. Sometimes, we get a small view into the algorithms of certain systems – but generally we have so little understanding of the ways that our participation is mediated through the experiences of filter, feed and funnel.

The question of social media use and agency is not just a question of knowing or being able to understand the design process. If different generations or social groups want to relate to each other in different ways, then there’s social interest in understanding how different infrastructures shape and are shaped by those relationships. But we are participating more – and this needs to be more progressive than simply turning icons green, or saving the Brazilian Galvao (see Ethan Zuckerman on this inside joke).

Part 4: So what do we do?

HACK IT

  1. build our own infrastructures. This is the most direct form of participation. There are lots of good examples of this, from community broadband infrastructures to local wireless networks like Ile Sans Fil in my hometown Montreal or the Friefunk network in Berlin. Hardware hacking and the developoment of open source hardware is also part of this participation. These are access networks but they are also participation networks – getting people together in real places to apply technology to a problem. And local infrastructures can turn around feed, filter and funnel. Local WiFi hotspots can provide information using the location as a filter, inviting engagement in local art or in local politics. But they are again limited by the insularity of their
  2. Open the code: local networks are made possible by both free software and by the network. Now there is recognition that centralized social networks are using funnel to generate too much value for too few people.  Crabgrass and possibly the Diaspora project (when it’s built) are platforms that use the beneficial affordances of social networks but are based on the principles of GNU Social, and on individual control of privacy.
  3. Figure out how feed, filter and funnel can work transformatively. It’s tempting to argue that “we” the technically-savvy should remake social media, but network effects mean that common platforms will be used by more people, so creating an alternative infrastructure may not be the most effective way of working for transformation. Participation means everyone – and the logic of social media makes it harder for everyone to be heard The challenge is to make things BESIDES the tools open – like organizations, innovation cycles, and structures of participation.

FutureEverything – Day 1

There’s so much going on at the FutureEverything conference that it’s difficult to sort through the experiences to find a highlight.  One that certainly stands out, from among the very reflective and critical conversations about technology, social change and open data, is the success of GloNet, a new platform for global participations in conferences.  I’m normally somewhat dismissive of “beaming in” participants, but GloNet has won me over.  It’s a multi-city network, connecting participants in Vancouver, Manchester, Sao Paulo, Instanbul and Sendai.  Most significantly, in each city workshop teams had been working with participants (and rallying audiences – early in the am in Vancouver) to respond to some shared questions about technology and the city.  The result was that the participants in other cities were not remote, but very present – and also connected by a networked living room that could front on the other locations.

Each city site was connected with a different organization: at W2 in Vancouver they asked questions about how technology and engagement works in different cities, and the

Tribes in cities are reinforced by our use of social media – working with the idea that this reduces the amount of serendipity in the city.  W2 in Vancouver explored how or whether social media would benefit the poorest in Vancouver.  When we talk about open data open standards open source we are talking about conversations that happen differently.  Were we before on a trajectory towards isolation, and has this trajectory been reversed?

Questions were also raised about the power dynamics of the ownership of social media platforms, and also about the presence or absence of serendipity within systems run on algorithms.

There was enthusiasm from Adam Greenfield about the possibility of autonomous creativity to solve the challenging problems, based on a technical infrastructure of open data and open culture.

Open data was a defining theme for the day.  Nigel Shadbolt described how open government data moved from idea to reality, and artists presented projects involving everything from maps of Oyster card transactions to data in the forms of games.  There is a sort of gleeful sense that more data will make the world a better place – I agree, although I think that the structures (the media, indeed) through which we encounter and make sense of these data are what really become important.